The homepage makes people work too hard
Too much wandering and not enough clear hierarchy.
Fix the first read first.
The first read is a practical look at what is hurting the site right now: clarity, trust, navigation, phone behavior, stale pages, and next-step friction.
A website audit here is not a big report routine. It is a practical read of where the current site loses clarity, trust, and contact momentum.
I read the public site like a visitor, find the trust leaks, and suggest the smallest honest first move.
That is easier than asking you to invent a perfect project brief.
The first pass is usually clarity, mobile contact, proof placement, stale pages, and upkeep.
Too much wandering and not enough clear hierarchy.
Fix the first read first.
Calls, forms, and next steps are buried or awkward.
This quietly loses leads.
It says things, but not fast enough for normal visitors.
Usually cleanup is enough.
Pages work, but the site feels stale or half-finished.
That feeling matters.
First impression, services, proof, contact, stale pages, and upkeep.
Useful before any redesign.
Send the URL. I will tell you what I would fix first.